Returns & Exchanges
At MyBorosil, we strive to ensure your kitchen and home essentials arrive in perfect condition, offering a hassle-free 7-day return policy for any manufacturing defects or transit damage. We are committed to providing a seamless resolution to ensure your complete satisfaction with every purchase.
Initiate Request
Visit our Returns Portal within 7 days of delivery and enter your order ID and email address to start the process.
Upload Proof
Provide clear photographs or a short video of the product and its original packaging to help our team verify the issue.
Quality Inspection
Once your request is approved, we will arrange a reverse pickup; our experts will inspect the item to ensure it is unused and in its original state.
Refund or Replacement
After a successful inspection, we will either dispatch a fresh replacement or process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing