Frequently Asked Questions
Everything you need to know about your Borosil shopping experience.
How long does it take for my order to be delivered?
Standard delivery typically takes 3 to 5 business days for metropolitan areas and 5 to 7 business days for other locations across India.
Are Borosil glass products microwave and oven safe?
Yes, our Vision Glass and Borosilicate storage ranges are 100% microwave and oven safe, capable of withstanding temperatures up to 350°C.
What is your return policy for damaged items?
We offer a 7-day replacement policy. If you receive a damaged or broken product, please upload a photo of the item and the invoice in the 'My Orders' section to initiate a claim.
Does Borosil offer a warranty on electrical appliances?
Yes, all Borosil appliances come with a standard manufacturer's warranty ranging from 1 to 2 years, depending on the specific product category.
Can I track my order status in real-time?
Once your order is dispatched, a tracking link will be sent to your registered email address and mobile number via SMS.
What payment methods do you accept?
We accept all major credit and debit cards, Net Banking, UPI, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.